Fraunhofer IAO

Fraunhofer Institute for Industrial Engineering IAO

Research and Innovation Center for Cognitive Service Systems (KODIS)

We shape the value creation of the future. In cooperation with companies, municipalities and intermediary institutions, we translate applied research on artificial intelligence into customer-oriented service offerings.

In themselves, digital technologies are nothing new and their use is very widespread. What is new, however, is that digitalization is increasingly linking cross-company and cross-sector service processes to form service systems. This results in new service offerings and in some cases completely new business models. Whether in the field of logistics, transport, services of general interest, or mechanical engineering – in future, only those providers will be successful who link digital processes in such a way that customer-specific added value is created.

This is where KODIS comes in. With our core competences, we accompany you on the way of becoming a digital and data driven service organization:

  • Automated collection of process data and data analysis
  • Managing, analyzing, referencing and connecting large amounts of data
  • Using machine learning and AI-algorithms for data analysis
  • Digital change management and promotion of a digital service culture

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